Designing Custom Jewelry Since

1997

We take our job very seriously. We pride ourselves on striding to give each and everyone of our guests a once-in-a-lifetime experience because let’s face it, people usually give jewelry for once-in-a-lifetime events! We don’t just sell jewelry. We custom design, repair family heirlooms when no one else can, and produce one of a kind pieces no matter the budget.

Great value, exceptional quality & craftsmanship, and a place to come back to for years to come. That is our motto and we’re sticking to it!

Having our beginning start from wholesale allows us to know exactly how much a piece should cost. Being able to manufacture/repair everything that come through our doors in our own facility allows us to compete extremely with other stores and online. Most importantly, being a family keeps us grounded so we empathize with each one of our guests that come through our door. Jewelry is so personal and we believe your experience with us should be just as special. No exceptions.

The Art of Design

All the way from a properly executed design down to the usage of the highest quality materials, creating unique one-of-a-kind pieces of spectacular jewelry is one of the most valuable expressions of artistic beauty we can offer. Nowhere else is there a combination of such inherently precious mediums with such delicate craftsmanship. It’s an honor to work in this field.

In House Jewelry Repair

Most jewelry can be repaired or sized while you wait! We never send anything out for repairs.

Custom Design

Walk ins always welcome but appointments are appreciated!

50+ Custom Designs / Year

The world comes to Waxhaw Jewelers to see their ideas come to life. We’ve seen some of the most beautiful pieces of jewelery pass through our doors, but the ones we hold most dear are those we had a hand in creating ourselves.

0 +
Years of experience
1
Customer at a time

Jewelry Repair

Come in and wait as we repair your jewelry on site! Something you cannot find anywhere else nearby.

Engagement Ring Design

Want to know exactly how your ring will look before you buy it? That’s something we can do. Ask us how!

Custom Engraving

One of the hardest types of artists to find is a professional engraver – most stores outsource their engraving, very often to us.

STORE POLICIES

Appraisals
We are happy to provide you with a free insurance appraisal on your purchase. Appraisal services on items not purchased through Waxhaw Jewelers are available, please call or stop in for a quote.

Custom Work
All custom jewelry is nonrefundable and requires a nonrefundable deposit before the work begins. Full payment upon receipt of custom work will denote the client’s complete satisfaction.

Diamond Inspections
We recommend bringing us your diamond jewelry for inspection every 4 months. Our jeweler will inspect the prongs to help prevent any possible damage or loss of your gemstones. This inspection service is free.

Gift Certificates
We offer gift certificates in any denomination.

Financing and Payment Options
We offer interest free financing through Wells Fargo. We accept all forms of major credit cards, debit cards, cash and cashiers checks. Unfortunately we do not accept any personal checks!

Layaway
We offer a 6 month layaway plan for any item you desire. We do require an initial non-refundable 20% deposit of the total purchase, not including tax. The payments thereafter may be made monthly at your convenience in accordance to the terms. Payments can also be mailed in. Alterations & adjustments, such as ring sizing, will be made at balance payoff. Most can be done the same day. Expired layaways will receive an in store credit for monies received.

Refunds
Returns are accepted within 10 days of purchase for exchange or store credit only. All returns must be “in new condition” and accompanied by your original receipt or a copy of it. We do not accept returns on Estate and Clearance items. Returns are subject to restocking fees if alterations have been performed and/or if the item needs polishing.